Last Updated: [2026]
At sunvisoraus.com (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.sunvisoraus.com, place an order, or interact with our services.
By using our website, you consent to the practices described in this policy. If you do not agree, please discontinue use of our site.
1. Information We Collect
Personal Information
When you purchase from us, create an account, or contact support, we may collect:
- Name, email address, phone number, and shipping/billing address
- Payment details (processed securely via third-party gateways; we do not store full card numbers)
- Vehicle make, model, and year (for fitment verification)
- Order history, preferences, and communication records
Non-Personal Information
We automatically collect certain technical data when you browse our site:
- IP address, browser type, device information, and operating system
- Pages viewed, time spent on site, referral sources, and clickstream data
- Cookies and similar tracking technologies (see Section 7)
2. How We Collect Information
We collect information through:
- Direct interactions: Orders, account registration, email inquiries, live chat, or phone calls
- Automated technologies: Cookies, server logs, and analytics tools
- Third parties: Payment processors, shipping carriers, and marketing partners (only as permitted by law)
3. How We Use Your Information
We use your data to:
- Process and fulfill orders, including shipping, tracking, and customer support
- Verify vehicle fitment and provide personalised product recommendations
- Communicate order updates, promotions, or service announcements (with your consent)
- Improve website functionality, user experience, and product offerings
- Prevent fraud, enhance security, and comply with legal obligations
4. Legal Basis for Processing (GDPR Compliance)
For customers in the European Economic Area (EEA), we process personal data based on:
- Contractual necessity: To fulfill your order and provide requested services
- Legitimate interests: To improve our business, prevent fraud, and enhance security
- Consent: For marketing communications, which you may withdraw at any time
- Legal obligation: To comply with Australian and international laws
5. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information. We may share data only with:
- Service providers: Trusted partners who assist with payment processing, shipping, analytics, or customer support (under strict confidentiality agreements)
- Legal authorities: When required by law, regulation, or to protect our rights, safety, or property
- Business transfers: In connection with a merger, acquisition, or sale of assets (you will be notified of any change in data handling practices)
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or reporting obligations
- Resolve disputes and enforce agreements
Order records are typically retained for 7 years to meet Australian tax and consumer law requirements. You may request deletion of your account or personal data at any time (subject to legal retention obligations).
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and shopping cart items
- Analyse site traffic and improve user experience
- Personalise content and marketing (with your consent)
You can manage cookie preferences via your browser settings. Note that disabling certain cookies may limit website functionality.
Third-Party Analytics: We use tools like Google Analytics to understand site usage. These services may collect anonymised data about your visit. Learn more: Google Privacy Policy
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you
- Correct: Update inaccurate or incomplete information
- Delete: Request erasure of your data (subject to legal exceptions)
- Opt-out: Unsubscribe from marketing emails at any time via the link in any message
- Object or restrict: Limit how we process your data in certain circumstances
- Data portability: Receive your data in a structured, machine-readable format
To exercise these rights, contact us at info@sunvisoraus.com. We respond to verified requests within 30 days.
9. Data Security
We implement industry-standard safeguards to protect your information, including:
- Encryption (SSL/TLS) for data transmission and storage
- Secure, PCI-DSS compliant payment processing
- Regular security assessments and access controls
- Staff training on privacy and data protection
While we strive to protect your data, no internet transmission is 100% secure. We cannot guarantee absolute security but commit to prompt notification if a breach occurs.
10. International Data Transfers
As an Australian business serving global customers, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including contractual clauses and compliance with applicable data protection laws.
11. Children’s Privacy
Our website is not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe a child has provided data to us, please contact us immediately for removal.
12. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will indicate revisions. We encourage you to review this page regularly. Continued use of our site after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
sunvisoraus.com
📧 Email: info@sunvisoraus.com
🌐 Website: www.sunvisoraus.com
📍 Address: [Quay St, Haymarket NSW 2000, Australia]
Thank you for trusting sunvisoraus.com. We are committed to protecting your privacy while delivering the quality, safety, and service you deserve. 🌞🚗✨
